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Brs is top notch

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gonewild34

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I would like to share my experience with these guys i ordered product from them the box showed up dripping and wet the reef code bottle all leaked out.i reached out to brs told them what happened got a response back askin for my invoice number and sent a new bottle out right away no questions asked. I will be buyin all my product from brs now on. knowin i can buy with confidence that they back there stuff up.
Thank u brs for the support
Dan
 
When I first started thinking about getting into a reef system, I came across the BRS videos on YouTube and I was immediately impressed. After the basement remodel was complete and my fish room was setup it was time to start ordering stuff. BRS is my go-to online retailer and after 58 various sized orders I have not had a single problem. Well, not having enough money to get everything but I suspect that is the way things are always going to be...lol.
 
I had a similar experience with BRS. One of the bottles in a test kit had leaked in transit. I contacted them and they immediately sent me a new one. Good company...great customer service.
 
Please read here before posting. Outside comments are not permitted per R2R's feedback forum policy. This is to allow the buyer and seller to have a streamlined conversation and hopefully come to a mutually satisfactory resolution in a negative transaction. If you would like to contribute your own feedback experience with either the buyer or seller, you may do so by creating your own feedback thread. Only the thread starter and vendor will have posting access. Thank you.

IF YOU HAD TO TAKE A REEFING EXAM, WOULD YOU PASS?

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