I know I am not the only one, and, in fact, I am most likely in the MAJORITY when I say that BRS gets way too much crap for, in my opinion, MINUTE problems (recently ones that are not even in their control and definitely have no business being posted on public forums) and not enough praise for the GREAT things they do provide - sales, rewards, FREE giveaways weekly, community support, great customer service, etc.. Heck, whenever I look up questions that I have about proper reef keeping or DIY stuff or just what certain equipment is used for, a BRS YouTube link is usually the first thing that pops up and they almost always have the answers to my question.
Not here to get into any type of arguments. Just here because, recently, I have been seeing WAY too much negativity and too many complaints towards a company that is pretty much the "reefing-foundation" for a lot of people. They definitely need to more credit and appreciation.
In hindsight my personal opinion or bias came though stronger than it should have. In the end the safety discussion is just a “hot topic.” It’s also been 2 years since that video was done and I have learned a lot since then. Based on feedback like yours I would approach the black box video differently now.
I've never experienced there site to be slow. Maybe your issue is in house.
I don’t think I’ll ever have to stop apologizing for that black box video
That said, once we get past the safety misstep, the rest of the video is just data and the light is reviewed the same way as all the others were. Most of my hardest critics that have gone back and reviewed it with a open mind have agreed that the actual data was accurate and helpful to know.
As to the videos being marketing. It’s 100% true. It is my strong belief that hobby isn’t lacking a faster cheaper shipper. It lacks easy, organized access to information that makes reefing easier and in turn more fun. Awesome tanks and a fun hobby is the best path to success for everyone involved.
I thank you for the healthy criticism . It serves to make us try harder and often the most helpful thing to hear in the day!
They don’t seemingly have big heads like others would have in their position. Being humble gets more respect than anything. The fact that he personally handles petty matters here speaks volumes.
Wow, thank you for the honest and humble response. I don’t think you owe anyone an apology for that video, I mostly just expect a certain level of healthy skepticism from my fellow reefers. I have learned a lot from BRS videos (although I hope you will forgive me for seeking out corroborating evidence from other sources, it’s just my style) and I thank you for that as well.I don’t think I’ll ever have to stop apologizing for that black box video
That said, once we get past the safety misstep, the rest of the video is just data and the light is reviewed the same way as all the others were. Most of my hardest critics that have gone back and reviewed it with a open mind have agreed that the actual data was accurate and helpful to know.
As to the videos being marketing. It’s 100% true. It is my strong belief that hobby isn’t lacking a faster cheaper shipper. It lacks easy, organized access to information that makes reefing easier and in turn more fun. Awesome tanks and a fun hobby is the best path to success for everyone involved.
I thank you for the healthy criticism . It serves to make us try harder and often the most helpful thing to hear in the day!
Couldn’t agree more.
Just passing along that the site has had a pretty substantial improvement for me of late both on the iPad using IOS and the Windows laptop. The iPad is what I tend to use most often and what used to freeze on me without fail is no longer doing so. Thx for having the tech team dive into it for us!
