Bubble Magnus curve 5 acting strange?

[nlasantha]

I'm bit new to this hobby. I bought a red sea reefer 250 v3 last week.
Selected bubble magnus curve 5 as my protein skimmer.


First time it overflowed. I switch it off for few minutes and start again.
Now its acting like as in the video. Motor is not starting unless I lift the skimmer.
Its stop after few minutes when I placed again in sump.
Is this normal or should I contact seller.



Help is much appreciated.
Sorry for bad English.

 

[nlasantha]

bump

 

[Sporkwonder]

Clean the pump and see if there is anything inside it that could be blocking it. You may also want to contact Bubble Magnus.

 

[nlasantha]

Clean the pump and see if there is anything inside it that could be blocking it. You may also want to contact Bubble Magnus.

Thanks for the reply. I tried clean the inside. but no luck

 

[Jack Mammon Bifrons]

Ado mate, sorry if this comes across bad, i dont mean it to!
When i set my reefer 250 up i originally got a BM curve 5.... it was the worst decision in the whole build and give me nothing but set backs, for me.

 

[lpsouth1978]

I have a Curve 5 elite and have had no issues with it. I would contact the company and see if they will replace the pump for you.

 

[Flameback Pair]

@nlasantha did you get the issue of your skimmer not working? From what I know Bubble Magus has excellent customer service and is made in the USA. BTW do you have a build thread for your Reefer 250?