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Bulk Reef Supply good feedback

  • Thread starter Thread starter SDK
  • Start date Start date
  • Tagged users None
Please read here before posting. Outside comments are not permitted per R2R's feedback forum policy. This is to allow the buyer and seller to have a streamlined conversation and hopefully come to a mutually satisfactory resolution in a negative transaction. If you would like to contribute your own feedback experience with either the buyer or seller, you may do so by creating your own feedback thread. Only the thread starter and vendor will have posting access. Thank you.
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SDK

SDK

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I received an RO/DI from BRS last week. The switch on the front of the digital TDS meter was missing, so I held on to all the packaging and shot off an email.

I heard back from Brad quickly. He explained that since they don’t have individual parts for these meters, they were just going to send me a new complete one. No questions asked. Email is pasted below. I definitely felt well taken care of.

Thanks BRS!

Brad (BulkReefSupply)

Jan 20, 12:43 CST

Hey there,

Very sorry to see that your TDS meter arrived damaged. We do not have the individual parts for those TDS meters, but I will send you the full TDS meter to replace it. You should see an order email confirmation show up shortly. If there is anything else we can do for you let us know. Take care!
Brad
 
Deltec
Please read here before posting. Outside comments are not permitted per R2R's feedback forum policy. This is to allow the buyer and seller to have a streamlined conversation and hopefully come to a mutually satisfactory resolution in a negative transaction. If you would like to contribute your own feedback experience with either the buyer or seller, you may do so by creating your own feedback thread. Only the thread starter and vendor will have posting access. Thank you.

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