Can’t link Apex

[Cichlid23]

I’ve been trying forever to link my apex to my account and nothing seems to work. It’s Stuck on the orange light.

 

[SuncrestReef]

Which model of Apex? The process is very different for the current Apex (2016) and Apex-EL than it was for the Apex Classic and older models. Also, is this a new from the box Apex, or did you purchase it second-hand? That also makes a difference. If you bought it used, read this FAQ:

FAQ: Transfering an Apex To or From Someone Else

If you are the OWNER of an Apex in APEX Fusion, you can totally delete and unlink an Apex from Fusion. It's very simple: On the Apex List, tap or click the gear button to the left of the Apex, then tap or click Remove. 3626 If you pass on your Apex to another person, please do the...

forum.neptunesystems.com

 

[Cichlid23]

Just the normal one, not the EL one. It’s brand new, I got it today.