Hi Alan, we appreciate you bringing your concern up, but do wish you had reached out to us first. There are HUNDREDS of ClearView Lids out there and this is the first we've heard of this so I suspect you to certainly be in a minority here. But, I can certainly say your configuration having an issue doesn't surprise me now that we all see the setup. At their current thickness and configuration our lids sit 1/4" into the tank below top edge of the glass. With a 1" water line AND an MP40 running on any type of mode that causes wave/surge action you can quickly eat up this small of a space and get your screen wet. To be fair, this could happen with just about any screened product in this situation resting even remotely below top of your glass.
That said, we aim to please and keep fish safe in style on tanks everywhere. If you want your screen moved to the top of your lid to meet the needs of your particular situation please send us an email to
[email protected] to discuss. If you cover the shipping we will cover the material/labor to rescreen and machine a spline channel on the top face of your lid and bring your screen up higher.
We are happy to do this for your unique situation, but this is not something we would want to integrate as an 'improvement' to the main design. Two reasons for this....One, cosmetics. This would make the spline much more visible and would eliminate the nice rounded inner frame edge. Two, machine time/cost. Currently, the lids are machined all from one side. Having a spline channel on the top face would require flipping and accurately indexing each and every lid during production to allow machining on both sides. This would increase machine time on each lid by at least 30-40% so would negatively impact cost while also negatively impacting appearance.