Cobalt Neo-therm heater

[jamesm]

I had a Cobalt Neo-therm Heater fail on me this weekend. There was a burning smell coming from the tank and when I checked I noticed the water temp dropped to 74 degrees. I looked in my sump and the heater light was still on but not heating. There was also black goobs of product in the sump that was clouding up the water. Luckily I had a back up heater but I am worried about the black product that ozzed out of the heater. Has anybody experienced this before? I did a water change but the water is still cloudy. It is a FOWLR tank stocked with some expensive fish.

 

[Jlobes]

ugh, thats terrible. i have heard of this happening, with the older 200w units. would that be the case here?
id contact them!

as for tank. clean what you can, do a water change, use carbon, do a water change.

 

[brandon429]

when researching heaters I went w neothem over the others simply because I was shopping for small 25 w versions and never found any fails on that model, but did turn up some 100w fail and some 200w fails, sure hope I didn't choose wrong

 

[shoelaceike]

If I'm not mistaken I saw a thread on here recently by "the king of DIY" that this exact thing happened to him and killed all his rays.....

 

[jamesm]

Not what I wanted to hear.

 

[Jlobes]

when researching heaters I went w neothem over the others simply because I was shopping for small 25 w versions and never found any fails on that model, but did turn up some 100w fail and some 200w fails, sure hope I didn't choose wrong

im sure in yuor research you turned up many other makes and models that had failures as well, there are other well known heater malfunctions. Its a terrible thought, but has happened with many brands.

 

[shoelaceike]

Not what I wanted to hear.

Definitely run carbin and do big water changes.

 

[jamesm]

Heaters fail but usually don't ozzzzz product out of them. I have the heaters on both of my tanks on a controller so if they do fail they will turn off. A controller cannot do anything about this.

 

[shoelaceike]

Heaters fail but usually don't ozzzzz product out of them. I have the heaters on both of my tanks on a controller so if they do fail they will turn off. A controller cannot do anything about this.

I could be confusing companies but the company I'm thinking of admitted an issue with a specific heater they had out.....it seems there were a lot of failures....

 

[brandon429]

the 200s have a known issue id never buy a neotherm one of those. it is true about all heaters failing, even the trusty 10 yr old preset tetra I was replacing (preemptively, before it went out) had some malfunctions on amazon reviews but tetra never did wrong to me. I literally couldn't find any neotherm 25s failing but the 100s and 200s yes, such that id never buy one of those from neotherm

 

[hybridazn]

Do a big waterchange and run fresh carbon and change out every couple days. Contact cobalt and let them know this happened. They will if anything replace the heater for you.

Sorry this happened, but this is why I only run titanium heaters