Connectivity issue / can’t reset

[CSJIII]

I have 2 Red Sea 90 led lights, last night I got a connection issue alert. The light did not turn on this morning. Upon checking it I see that the power and connection light on the light itself are slowly flashing. Also the power supply blue led light are at a slow pulse on and off. I can’t seem to reset the unit by holding down the button as troubleshooting shows. I also disconnected for a full minute but when I plug back in, it reverts to the same flashing. Any help is appreciated.

 

[reef lover]

Have you contacted customer service?

 

[CSJIII]

Yep. It seems it’s the power supply. A new one is on its way to me

 

[GregDaKeg]

I had same problem. I took it apart and disconnected the wire plug on the lower board and reset it. Worked.