Contact Question

[Dr RBG]

I have sent some requests to contact me and tried your chat thing but have not heard anything for 2 weeks. What is your email?

 

[Dragon52]

Who are you trying to get in touch with.

 

[Dr RBG]

unique corals to discuss an order

 

[Dragon52]

Lets see if we can get them to respond.
@uniquecorals

 

[Dr RBG]

thanks do i do anything

 

[Dragon52]

thanks do i do anything

No he should see it in his Email. it just may take awhile. Click on the link & you should be able to start a conversation with them. you might have to scroll down a little to see the Start conversation link.

 

[Dr RBG]

I hve used that email ( [email protected] ) but no response yet. I will try it once more and see what happens

 

[Dragon52]

I'm not sure why they aren't responding, Maybe the Mods can help or know something.
#MODS
@uniquecorals

 

[Dr RBG]

just sent a new email we will see what happens

 

[evolved]

I'm not sure why they aren't responding, Maybe the Mods can help or know something.
#MODS
@uniquecorals

I don't have the knowledge to say, but as an observer it was clear that the frequency of posts from UC went way down after Scott Fellman left the company. It didn't seem that anyone else filled the forum void he left.

 

[Dragon52]

Give them a call is the only other suggestion I can make.

Contact

Our phone number is 818.570.0848, Mon-Fri 9:30-5:30pm PST. If our offices are closed, please leave a message. Someone will get back to you as soon as possible. You can also send us an email message HERE.If you are contacting about an existing order, please put your order number, and reason for...

uniquecorals.com

 

[Dr RBG]

Finally got a response and addressed the problem

 

[Dragon52]

Excellent

 

[uniquecorals]

Hello: sorry for missing this thread here. Our message module on the site was not working properly, and we didn't know it at first.
Our admin Donna should always see the [email protected] email and sort them to the appropriate department, and if it's an order question, your fastest route is to call during office hours to get an immediate response. (https://uniquecorals.com/pages/contact-us)
Our phone number is 818.570.0848, Mon-Fri 9:30-5:30pm PST.