I'm having an issue with my apex. Backstory: got it hooked up and working about 4 weeks ago. It was working perfectly and communicating through my WiFi with zero issues. Then some water got splashed on the base unit. I sent it in to Neptune for repair. They repaired it and I got it back yesterday. I reinstalled it last night. Yes before anyone asks, I mounted the base unit in a different spot that has zero chance of water damage again.
I followed the exact procedure I did the first time to get it hooked up to my WiFi. It will not connect to my WiFi this time around. I cannot get it on fusion. I cannot use an Ethernet cable because of logistical reasons. Besides, it worked wirelessly before so what's the difference this time. I posted also on the Neptune community board. No response. Anyone here using an apex have any suggestions?
Thanks.
I followed the exact procedure I did the first time to get it hooked up to my WiFi. It will not connect to my WiFi this time around. I cannot get it on fusion. I cannot use an Ethernet cable because of logistical reasons. Besides, it worked wirelessly before so what's the difference this time. I posted also on the Neptune community board. No response. Anyone here using an apex have any suggestions?
Thanks.


