We just wanted to give you a final update on the USPS delay that some of you encountered. All orders from 01/05-01/07 that were delayed have now been reshipped whether you contacted us or not. All orders from 01/08 that were not showing tracking by aprox 4pm were reshipped. Orders that were showing tracking and showing in route before aprox 4pm... we reshipped many of these but not all as some were only 1 day delayed total. If you contacted us via ebay, amazon, or our website your order was reshipped. All orders now are showing tracking and the possibility of a 4 day delay is no longer a possibility. All orders placed 01/09 and after had no delays and all orders going forward will be sent via USPS priority and FedEx only to ensure that the chances of a delay are greatly reduced. If you have any questions in regards to your order please email us at
[email protected] or call us at 800-268-ROCK we will be open tomorrow from noon-to 6pm (our staff stayed all night to sort this, so will not be coming in at 9) We have included with some orders an invitation to become one of our beta testers for several new species of coralline also. We may open more product testing spots up to forum members.
Thank you all for your feedback and suggestions we hope that this delay has been handled to your liking and wish you all an excellent weekend. ~ARC Reef