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CoralVue Amazing Customer Service

Please read here before posting. Outside comments are not permitted per R2R's feedback forum policy. This is to allow the buyer and seller to have a streamlined conversation and hopefully come to a mutually satisfactory resolution in a negative transaction. If you would like to contribute your own feedback experience with either the buyer or seller, you may do so by creating your own feedback thread. Only the thread starter and vendor will have posting access. Thank you.

-Logzor

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I have numerous products from CoralVue running as part of multiple aquarium setups. On occasion pumps fail, replacement parts are needed, or I just need new equipment. I've had some issues in the past regarding customer service, but I must say it has improved dramatically in recent years. Thank you CoralVue for improving and providing the level of customer service that I expect.
 
I have numerous products from CoralVue running as part of multiple aquarium setups. On occasion pumps fail, replacement parts are needed, or I just need new equipment. I've had some issues in the past regarding customer service, but I must say it has improved dramatically in recent years. Thank you CoralVue for improving and providing the level of customer service that I expect.
How did u get to customer service? I tryed there website and filled out the ticket form and after I send it in the next page is all in Chinese, and I don't know if they received it.
 
How did u get to customer service? I tryed there website and filled out the ticket form and after I send it in the next page is all in Chinese, and I don't know if they received it.

I always fill out a ticket and they contact me within 24 hours.
 
Please read here before posting. Outside comments are not permitted per R2R's feedback forum policy. This is to allow the buyer and seller to have a streamlined conversation and hopefully come to a mutually satisfactory resolution in a negative transaction. If you would like to contribute your own feedback experience with either the buyer or seller, you may do so by creating your own feedback thread. Only the thread starter and vendor will have posting access. Thank you.

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