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CoralVue Customer Service

  • Thread starter Thread starter fragit
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Please read here before posting. Outside comments are not permitted per R2R's feedback forum policy. This is to allow the buyer and seller to have a streamlined conversation and hopefully come to a mutually satisfactory resolution in a negative transaction. If you would like to contribute your own feedback experience with either the buyer or seller, you may do so by creating your own feedback thread. Only the thread starter and vendor will have posting access. Thank you.

fragit

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Just got a Reef Octopus Classic 202-S this past Friday, I bought it from Bulk Reef Supply. I was cleaning off the little bits of Styrofoam from the packaging before I put it together and noticed that on the baseplate there was a rubber foot missing from the plate. I emailed CoralVue support Saturday morning. Got a response this morning, they asked for proof of purchase and took care of every thing. Parts are in the mail! Great job Coral Vue!!!!
 
Please read here before posting. Outside comments are not permitted per R2R's feedback forum policy. This is to allow the buyer and seller to have a streamlined conversation and hopefully come to a mutually satisfactory resolution in a negative transaction. If you would like to contribute your own feedback experience with either the buyer or seller, you may do so by creating your own feedback thread. Only the thread starter and vendor will have posting access. Thank you.

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