that is not right. He should’ve Atleast given you credit for a possible next order... sounds like neither of you want that at this point. I’ve ordered from Rich many times. He, especially when he feels Frag sold too cheap on eBay will not be so giving if you encounter a loss. I know first hand, had to pay for a replacement bloodshot Krak when original melted very quickly. He said I stole it at what I paid @ ebay auction, that he sells them for far more normally.. um..... Sooo. It’s a dang eBay auction, if I got for good deal should not impact whether it’s replaced or not. Thought that was rather uncool. On most other orders, all went well and still have those Teeny tiny nubs cooking, most r real deal funk. Sorry u had a bad experience. I’ve had too many to recollect at this point. Literally thousands in dead corals arrived. Almost all due to fedex delays.