DA Reef Keeper Lite and MyReef Software

TheEngineer · Jan 26, 2017

I picked up a used Reef Keeper Lite for my QT tank. I'm trying to use the MyReef 2.0 software to set it up, but the program just seems to crash immediately after opening. I've tried running it in Windows 8 and Windows 7 compatability modes, but the same thing happens. I'm running it on a Surface 4 with Windows 10.

Anyone have experience with this?

pickupman66 · Jan 26, 2017

have you looked here:
http://www.forum.digitalaquatics.com/viewtopic.php?f=116&t=14266

If you have already install MyReef, uninstall, perform this action, then re-install.

This is straight from the Microsoft Website (http://answers.microsoft.com/en-us/insi ... 7a4?auth=1)

a) Press “Windows Logo” + “R” keys on the keyboard.

b) Type “appwiz.cpl” in the “Run” command box and press “ENTER”.

c) In the “Programs and Features” window, click on the link “Turn Windows features on or off”.

d) Check if the “.NET Framework 3.5 (includes .NET 2.0 and 3.0)” option is available in it.

e) If yes, then enable it and then click on “OK”.

f) Follow the on-screen instructions to complete the installation and restart the computer, if prompted.

re-install MyReef and enjoy!

TheEngineer · Jan 26, 2017

Thanks for that!

I just gave it a try but still no joy. That framework was already enabled. I turned it off and back on, rebooted, reinstalled and still no go.

pickupman66 · Jan 26, 2017

Email digital Aquatics support. I believe there was some other users that had this issue and there was a fix for it but I cannot remember what it was. I will see if I can look on my Beta Forum to see if I can find the answer

TheEngineer · Jan 28, 2017

I emailed DA. They said it is a known problem and they hired an outside company to work on it. No indication of how long it will be though

pickupman66 · Jan 28, 2017

#darnwindows10

n2585722 · Jan 28, 2017

I have a Surface tablet and it won't work on it but it works fine on my HP. both have Windows 10 installed.

TheEngineer · Jan 28, 2017

n2585722 said:
Are you trying to use a surface tablet? I have one and it won't work on it but it works fine on my HP. both have Windows 10 installed.

Yep. Pro 4.

n2585722 · Jan 28, 2017

Eric has sent a couple of versions to me to try but none have worked on the surface. Not sure what is different on the surface compared to the regular computer.

TheEngineer · Jan 31, 2017

Got another email from DA. They don't have a definite date at this point, but expect it to be "weeks". That's better than "months" I suppose

LV3 · Jul 7, 2017

Did you ever get this working? I'm running Win10 also and was excited when I got my SID in the mail today; only to find out there is a software bug that has yet to be resolved. ;Facepalm

n2585722 · Jul 7, 2017

There is a build 83 I believe. It doesn't work with the Surface tablet though.

wmo168 · Jul 13, 2017

Go borrow someone tablet or desktop to do the programming..

EuroDriver · Sep 21, 2017

FWIW, I have never bene able to get MyReef to work on my Dell laptops. I don't know if it's a driver compatibility issue or something of the sorts, because it works on my other computers.

n2585722 · Sep 21, 2017

It will run on the Surface when running in the safe mode on the latest build Eric sent me. I did not try and connect with any modules though. I know Eric is still working on the Surface issue. I am not sure on Dell it could be related though.

TheEngineer · Sep 21, 2017

n2585722 said:
It will run on the Surface when running in the safe mode on the latest build Eric sent me. I did not try and connect with any modules though. I know Eric is still working on the Surface issue. I am not sure on Dell it could be related though.

That’s progress at least. I tried running it every which way in the builds he sent me a while back but with no luck.

working_man · Dec 7, 2017

I have tried every which way to get myreef to run on my HP laptop running windows 10 with no joy. I am honestly considering buying an old laptop off craigslist with windows 7 just to get this running. I inherited a RKE v2 from my father in law - I really would like to be able to configure the setup differently than the way he had it.

Any luck on getting this to work?

TheEngineer · Dec 7, 2017

I still have had no luck with it as well. Pretty frustrating.

EuroDriver · Dec 7, 2017

working_man said:
I am honestly considering buying an old laptop off craigslist with windows 7 just to get this running.

Any luck on getting this to work?

That's exactly what I did - I bought an ancient laptop upgraded to windows 7 and it works flawlessly

TheEngineer · Dec 7, 2017

I might do that too. Maybe find a $25-50 something at a yard sale. I have some super old laptops in the basement, like 10 years old. Wonder if I could make one of them work for this...