Default Doser maxi pumps continuously moving

[dolphin_swim]

I posted this question on the GHL forum but didn't get a response, so trying here...

Just set up the doser maxi via the ghl connect app on iOS for 24 doses/day, 200ml/dose for AWC. However the two pumps continues to move themselves intermittently when it isn’t time to dose. Here's a video:
https://youtu.be/6tqxkaqyPMw

I am not connecting to the doser through any other means but the app.

Unable to use the device as it is now.

What is wrong?

 

[Support@GHLUSA Verified Sponsor]

**video now played**
Please open a support ticket:
https://www.aquariumcomputer.com/support/

 

[dolphin_swim]

Ok, will do that

 

[Vinny@GHLUSA Verified Sponsor]

@dolphin_swim
Just checking in on this, were you able to get it sorted out via the ticket system?

 

[dolphin_swim]

@dolphin_swim
Just checking in on this, were you able to get it sorted out via the ticket system?

Thanks for the follow-up, Vinny. All good, got help quickly there.