Did my Neptune just kill my tank?

[Wolters_88]

Came down to look at the tank and the alk is completely empty. It had 1000 ml and dosed it all. I have it set to do 6 ml over the course of a day. What should I do and why did it do this?

 

[SuncrestReef]

Did you have the DOS output slider set to AUTO, or set it to ON by mistake?

 

[Wolters_88]

Did you have the DOS output slider set to AUTO, or set it to ON by mistake?

 

[SuncrestReef]

On the DOS Schedule screen, click the gear icon at the top, then click the Advanced tab to see if there’s any additional programming listed. Anything in that tab will override the schedule.

 

[shwareefer]

Doesn't that say 6000ml?

 

[Wolters_88]

On the DOS Schedule screen, click the gear icon at the top, then click the Advanced tab to see if there’s any additional programming listed. Anything in that tab will override the schedule.

 

[Wolters_88]

Doesn't that say 6000ml?

It now says 9000 and it’s not running but the things empty

 

[SuncrestReef]

You should definitely contact Neptune Support:

Contact Support

TO CONTACT NEPTUNE SYSTEMS SUPPORT, FOLLOW THESE STEPS and Fill out the To Contact Support Form: Find the the serial number of your system Via the display screen> Self Test Via Apex Fusion> Apex List/Selection Visit www.ApexFusion.com and please add "neptunesupport" with "manager...

www.neptunesystems.com

 

[SuncrestReef]

In the meantime, I’d definitely do a water change.

 

[Wolters_88]

In the meantime, I’d definitely do a water change.

Did a 35 gallon as that’s the size of my container. Used it all.

 

[Stain]

This is what nightmares look like. I hope you find the reason why it did this. I'm secretly paranoid of my dos.

 

[Intense37754]

What was the ph level?

I am now learning the apex but I’m sure there’s some type of code to turn it off…if
Or add some type of other back up