I recently purchased some chaeto from a well known coral vendor and it came loaded with aiptasia. Luckily I had it in a bucket of tank water while I was cleaning the sump, and later dumped the whole thing.
I emailed a pic of the chaeto (attached) and asked for a refund. It's been four days and two emails with no response. I really wanted to support an in-state business, but unless the cheato says specifically "clean", was it unreasonable of me to expect it to come pest free?
I guess the question is, what would you do? I don't want to flame them publicly, but I don't want to just eat the $50 either.
I emailed a pic of the chaeto (attached) and asked for a refund. It's been four days and two emails with no response. I really wanted to support an in-state business, but unless the cheato says specifically "clean", was it unreasonable of me to expect it to come pest free?
I guess the question is, what would you do? I don't want to flame them publicly, but I don't want to just eat the $50 either.


