That does suck for the employees, but even with the strong presence of DFS, I knew Petco would ruin it. I'm so surprised not many people here have noticed the steady decline not only on the customer service of DFS, but also the pricing. I knew something had happened with DD years ago before it was even known Petco bought them. I started receiving sick and dying fish, sickly corals and clams, wysiwyg that was measured by a toddler. No one else has noticed mislabel species like painted anglers listed as wartskin anglers as an example, and prices being all over the place. I received a virulent strain of velvet from DD, I'm sure their old DD qt practices went right out the window. As in pure corporate precision, they likely got rid of the higher paid experts and hired cheap inexperienced replacements.
I know 1st hand how Petco works, I use to work for one of the largest privately owned mobile dog grooming businesses in the country. Petco wanted to break into the mobile business and bought it, they put it out of business in under 2 years.