EB832 issue

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ScottW

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Well, I woke up to my wife running upstairs to ask me "what time do the lights come on and why is there no sound from the sump"

Always what you want to hear right?

I have 2 x EB832's thankfully the one on the left has 1 MP40 on it, so it ran when the other one kicked off, not sure exactly when the other one died or had this issue arise, but thankfully I didn't lose anything and it would have been a very expensive night if I did.

Plugged the M1 into the other eb832 along with 2nd mp40. So I won't run the 4 T5's and ill just run the pair of XR15 Gen 4 Pros until I get this issue figured out.

I am up to date on all firmwares
I did not trip the breaker on the EB832 itself


The EB832 is making a whining noise, like a 1 second whistle, then stop, then 1 second whistle then stop. It is very weird, anyone seen anything like this before? I have a ticket into Neptune. The EB832 was purchased Nov 1, installed Nov 15. Nothing is near the tank, so no water, etc.
 
Well, I woke up to my wife running upstairs to ask me "what time do the lights come on and why is there no sound from the sump"

Always what you want to hear right?

I have 2 x EB832's thankfully the one on the left has 1 MP40 on it, so it ran when the other one kicked off, not sure exactly when the other one died or had this issue arise, but thankfully I didn't lose anything and it would have been a very expensive night if I did.

Plugged the M1 into the other eb832 along with 2nd mp40. So I won't run the 4 T5's and ill just run the pair of XR15 Gen 4 Pros until I get this issue figured out.

I am up to date on all firmwares
I did not trip the breaker on the EB832 itself


The EB832 is making a whining noise, like a 1 second whistle, then stop, then 1 second whistle then stop. It is very weird, anyone seen anything like this before? I have a ticket into Neptune. The EB832 was purchased Nov 1, installed Nov 15. Nothing is near the tank, so no water, etc.

@Terence

Might need to have Terence from Neptune chime in here and PM you to get this resolved.
 
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