Ecotech help!

[Tyreef2016]

my first issue is with my vectra L1. It ramps up to 100% without me touching it?

Next my mp40wqd. I come home from work to the complete wet side spinning on the glass. ive never seen anything like it. Pump was hot to the touch.

Really stressing me out since this happens while I am at work all day and can only fix the issue once I get home.

Please help before I throw something expensive lol

 

[redfishbluefish]

Contact Ecotech....they have excellent customer service.

Hoping all still under warranty.

My experience with the wetside spinning on the glass is that the case for the magnet has failed, leaking, and now rusting and swelling the magnet. Happened to me on three older regular WP40's. If under warranty, you're OK. Otherwise you're plopping down $75 for a new wetside.

 

[Tyreef2016]

Contact Ecotech....they have excellent customer service.

Hoping all still under warranty.

My experience with the wetside spinning on the glass is that the case for the magnet has failed, leaking, and now rusting and swelling the magnet. Happened to me on three older regular WP40's. If under warranty, you're OK. Otherwise you're plopping down $75 for a new wetside.

Everything's brand new so warranty shouldn't be an issue at all. Thanks for your input!

 

[Water Dog]

Definitely pick up the phone and call them. You'll get much faster turnaround time than if you try contacting them through email.

 

[Tyreef2016]

Definitely pick up the phone and call them. You'll get much faster turnaround time than if you try contacting them through email.

Closed on weekends, will have to wait til Monday I suppose. Was just curious if someone had some tips for the vectra issue atleast. Seems the 1 mp40 will need something replaced since my other one is doing fine.