Ecotech Radion G5

Joel Franco · Mar 4, 2020

I received my lights today and they look great but did anyone else think that the packaging for an almost $900 light was lacking? The light itself sits in a cut but the transformer sits loose underneath the light. During shipping one of my lights diffuser got a small crack from the transformer moving around. I personally was expecting a more professional packaging. Minimal paperwork was provided in the boxes which would have helped learning the lights in. All lights have to be learned in at the same time. So if you have lights already running and decide to add another light you have to delete all of them and re-add. This was my experience, what was yours?

jwshiver · Mar 5, 2020

I received two yesterday and waiting for two more. Like you I was surprised to see how unprofessionally they seemed to be be packaged. It's inconceivable they would have the lens sitting on top of the transformer with nothing more than a VERY then piece of packing foam that is too small between them. I immediately checked my lens for cracks and scratches. Fortunately there was no damage. I have seen another post about this issue with a cracked lens. It seems little thought was put into the packing design and more of a rush to get them to market.
Thanks for the tip on setting them all up at the same time!

jwshiver · Mar 5, 2020

I received two yesterday and waiting for two more. Like you I was surprised to see how unprofessionally they seemed to be be packaged. It's inconceivable they would have the lens sitting on top of the transformer with nothing more than a VERY then piece of packing foam that is too small between them. I immediately checked my lens for cracks and scratches. Fortunately there was no damage. I have seen another post about this issue with a cracked lens. It seems little thought was put into the packing design and more of a rush to get them to market.
Thanks for the tip on setting them all up at the same time!