Ecotech Vectra M2 issue

[Mystikal]

Hi
Today my ecotech vectra seems to have an issue..came home today and it was off. Tried to turn it back on, and it quickly went out.
I swapped power supplies with one of my mp40 and it started working. Then a couple minutes

later it power cycled. I tried hard resetting, and the issue was consistent. However, whenever I reduced the power to about 70%, while using the mp40 power supply, it seems to be functioning. Coincidently, ecotech support was closed. I’ll attach a video.

 

[CoralB]

I just went through a episode with a ecotech mp 40 and was very pleased with the outcome of their customer service . I’d see what they have to say before anything else . You may have to send it to them to fix is it under warranty ? you would have to get a alternative spare during the time it takes . Or they might be able to guide you over the phone as to how to fix or at least know what’s wrong .

 

[Mystikal]

Well..called ecotech and they advised to remove and clean… cleaned everything up and it still doesn’t function properly….only working at 70%…I think the impeller is stuck.

 

[Potential]

I experienced the same problem with the m2 red/ green on controller looks like a bad impeller which no one sells called ecotech for one no you have to send in the unit for repair at my expense, $ 25 shipping to them and what ever the cost of repair and return shipping. Repair work will take longer because they're short staffed