EMERGENCY TANK FAILURE RED SEA REEFER

Sue, sue, sue… I mean they replaced the ops original tank under warranty, and now replaced the warranty replacement despite being three months beyond the coverage period. That is fair. Notwithstanding the total nightmare and headache of dealing with this…TWICE even. Not great, but fair. I feel for anyone that goes through a disaster like this but no tank manufacturers warranty covers anything outside the tank and stand. It sucks, yes.
 
Anybody can sue anybody for anything. Nobody is stopping any of these owners from filing. The issue is the time and effort involved compared to the loss vs chances of winning,

There will be no voluntary recall, doing so exposes RS. That simple. A forced recall is not likely unless there are lawsuits and enough of them to get a regulatory or advisory body like CPSC involved. That will take years at best.

This is what it is, unfortunately.

Really it would come down to whether or not insurance thinks they can recoop expenses. If someone has to file a homeowners claim for flooring damage, insurance would have no problem getting involved in a lengthy case if they think it's worth it. Of course, I'm sure these companies have no idea what's going on on online forums about reefkeeping. It'd be interesting to know if they'd go after RS for a large claim if they knew their track record.
 
No disagreement there. Insurance companies are self serving and will if the benefit of fighting outweighs the cost of the claims they will. I think the issue here would simply be the low number of claims per underwriter not being anywhere near the radar.
 
I don’t buy that for a microsecond today, let alone over the last 10 years combined, let further alone 20. RedSea is not sold in box stores or at every LFS and these tanks have only been around for a handful of years and are extremely expensive. There is not even a remote chance that RS sells more aquariums than all other manufacturers combined. Aqueon and JUWEL alone are monsters compared to RS.

As for your interviews with one or five maintenance companies, they are not remotely statistically relevant, even if there is no bias.

I don’t wish to rehash this same debate over and over. I simply think that your logic and analysis is deeply flawed.

These insanely frequent reports of failures are not a statistical anomaly and in the history of online anquarium information there is absolutely no parallel, or one that comes even remotely close. I will remind you that this site and traffic pale in comparison to RC at its peak. There was no Reddit, or FB or Insta, etc.
My analysis is that I would not buy a redsea tank - for the reasons I listed. That was the bottom line of the post. Is that good enough?

EDIT - nor would I buy any other rimless tank
 
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How do you afford a reef keeping hobby is Southern California? Genuine Question
I work in Healthcare and the pay is good. I also bulk buy everything when there are sales to save money. When it comes to the hobby though, I learned not to skimp. I pay for the expensive stuff if it's reliable and will convenience me. It's worth it when you have kids and makes the hobby manageable.
 
New tank arrived 2 days ago and within a week of failure. Failed Friday, replacement delivered Wednesday. Timing wise, I wasn’t able to seriously shop another tank. I have to roll with Red Sea and get this up and running ASAP before some work travel.

Been cleaning equipment and strategizing the transfer. Fish/coral move to their temp hotel for the night with the hopes that they will be back in the new display tomorrow. They’ve remained in the display, using gorilla tape to hold 1/3 of tank volume.

Did notice some structural enhancements with the stand. I don’t really have a choice right now so wish me luck. Trying to stay positive.
 
What is your biggest fish in that tank? I have seen a trend of RS tanks getting massive leaks like that due to the stocking of larger fauna.
Dude has a black tip reef shark in there thrashing around. Duh
 
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Any suggestions on how to best clean/transfer sandbed? Definitely avoid doing it with tap or is tap ok? Use prime with tap?

Ok to leave sand in its own bin/buckets without water for a day?

Edit: found this thread https://www.reef2reef.com/threads/official-sand-rinse-and-tank-transfer-thread.230281/

I transfered sand from an old tank to a new one after a move and used the old tank water to get most of the gunk out of the sand. For a day, I would expect some die off, but probably not enough to cause any issues if you have a quality skimmer. I don’t like using tap water for anything, even cleaning equipment. I am sure it i smostly fine, but I avoid it.

If you are really worried, you could order new sand and deal with maybe a small cycle, but I doubt it would be of any concern.
 

IF YOU HAD TO TAKE A REEFING EXAM, WOULD YOU PASS?

  • Yes!

    Votes: 32 45.7%
  • Not yet, but I have one that I want to buy in mind!

    Votes: 9 12.9%
  • No.

    Votes: 26 37.1%
  • Other (please explain).

    Votes: 3 4.3%
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