My first big(gish) order with Quinnthe week before thanksgiving spent an extra night somewhere in a fedex facility in freezing temperature (thanks a lot fedex, for not caring at all, even when I called and asked extra info). Amazingly, all the frags looked ok when I finally acclimated them 48 hrs later. The next day though, all but four had RTN'ed (which I counted as a win and are a great indicator of the good condition they were in). Quinn worked with me through the whole thing, and replaced all of the dead corals at no extra charge, with me chipping in the shipping cost of the replacement order. A+ to Quinn/Boomcorals for great customer service, great communication, and great quality of corals
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Excellent experience with Boomcorals
- Thread starter dkle
- Start date
- Tagged users None
Please read here before posting. Outside comments are not permitted per R2R's feedback forum policy. This is to allow the buyer and seller to have a streamlined conversation and hopefully come to a mutually satisfactory resolution in a negative transaction. If you would like to contribute your own feedback experience with either the buyer or seller, you may do so by creating your own feedback thread. Only the thread starter and vendor will have posting access. Thank you.
Please read here before posting. Outside comments are not permitted per R2R's feedback forum policy. This is to allow the buyer and seller to have a streamlined conversation and hopefully come to a mutually satisfactory resolution in a negative transaction. If you would like to contribute your own feedback experience with either the buyer or seller, you may do so by creating your own feedback thread. Only the thread starter and vendor will have posting access. Thank you.
