****** FedEx....

Tennsquire · Sep 19, 2018

Had a pack of frags coming priority overnight from North Georgia today (not a very far trip). It made it to Memphis early this morning, but has sat there all day and is still there now. No explanation other than it was a "mishap" and they'll try to deliver it tomorrow. I imagine that they are toast. Vendor has been great and will replace or refund, but I hate it for the animals.

reef lover · Sep 20, 2018

not a bad time of year for shipping...corals are resilent...hoping for the best...

Tennsquire · Sep 20, 2018

We're still in the mid-90s in Tennessee. I'm not holding my breath....

kashman100 · Sep 20, 2018

I had this happen to me and was able to call fedex and they located the package and let me pick it up. Worth a shot

jt17 · Sep 20, 2018

The hurricane has messed up a lot of logistics. It’s unfortunate. FedEx is still more reliable than UPS

Rakie · Sep 20, 2018

jt17 said:
The hurricane has messed up a lot of logistics. It’s unfortunate. FedEx is still more reliable than UPS

This is the issue. Even if FedEx could have delivered it, they may be stressed with 'emergency shipping' stuff right now, OR, it may have had to go through a stop that is now dealing with hurricane relief, etc etc.

Don't get me wrong @Tennsquire, were definitely on your side and it sucks. It's just a rough time. Besides, if it's being shipped to and from a hot area, there's no reason it wouldn't have an Ice Pack.. A single ice pack is all a styrofoam box needs to keep temp regulated. Don't stress until it shows up.

Tennsquire · Sep 21, 2018

They delivered to my office yesterday. FedEx wouldn't reroute it to my home unless an additional $50 fee was paid. I picked it up, and the water temp was mid 80s. It was ugly. They weren't all completely DOA, but they are now.

NoWaiAma · Sep 21, 2018

Tennsquire said:
Had a pack of frags coming priority overnight from North Georgia today (not a very far trip). It made it to Memphis early this morning, but has sat there all day and is still there now. No explanation other than it was a "mishap" and they'll try to deliver it tomorrow. I imagine that they are toast. Vendor has been great and will replace or refund, but I hate it for the animals.

I have yet to have a FEDEX priority over night get here in under 2 days. Arrives ship our morning it’s due here 1030. I get next day

Muttley000 · Sep 21, 2018

It seems the Memphis hub is often a problem. That being said having flown through there a couple times it is a,aging the amount of fedex planes coming and going there.
To the OP, glad the vendor is taking care of you!

Tennsquire · Sep 21, 2018

Looking at the online tracking, it went from Atlanta to Memphis in 9 hours (obviously by truck, but still longer than that drive takes), so it missed the flight/truck back to Nashville. So it stayed in Memphis for the whole next day. I don't understand why it didn't go by plane to begin with, and FedEx doesn't want to explain it.

Bugsy_Barboza · Sep 22, 2018

It went by plane.... I drive for Ups from Nashville to Memphis back to Nashville every night.... of course our main airport is Louisville we share with fedex in Memphis. That’s how we both work. People pay too much for a wreck to hold up a whole trailer full of overnight packages plus stuff from ga has to go to the east coast also only way to do all that is plane.... you jus had bad luck that night happens to people on a daily basis just a ton of stuff going on in there building.

reef lover · Sep 22, 2018

Sorry they didnt make it....

Bugsy_Barboza · Sep 22, 2018

At the vendor is working with you.... says a lot about him, keep us posted on a the shipment you get might have to check him out. Seems like a good guy.

Tennsquire · Sep 22, 2018

Bugsy_Barboza said:
It went by plane.... I drive for Ups from Nashville to Memphis back to Nashville every night.... of course our main airport is Louisville we share with fedex in Memphis. That’s how we both work. People pay too much for a wreck to hold up a whole trailer full of overnight packages plus stuff from ga has to go to the east coast also only way to do all that is plane.... you jus had bad luck that night happens to people on a daily basis just a ton of stuff going on in there building.

FedEx, not UPS

Bugsy_Barboza · Sep 22, 2018

I read that. We use the same airport in Memphis.

jaxteller007 · Sep 26, 2018

jt17 said:
The hurricane has messed up a lot of logistics. It’s unfortunate. FedEx is still more reliable than UPS

My company ships about 620K packages a month using FedEx and UPS. One is not more reliable than the other on average. They both run about the same as far as lost/damage and OTD, especially when looking at NDA type shipments.