Fiji cube reviews

[jphilip813]

You should contact your bank as soon as possible and provide evidence of the issue. In most cases, yes, you can dispute a debit card charge by requesting a "chargeback" through the bank. Do not let anyone take advantage of you. You purchased a brand new tank, and you should not settle for less. They need to make things right!

I second this motion... I went toe to toe with Fijicube...their products works (((when it works))), but when it doesn't and you have to get assistance customer service via their ONLY way to get a hold of them, via email or the chat feature, then it becomes a long drawn out fight. The difference is I kept it professional and includes BRS in my email complaints...even though I purchased directly from Fijicube. Once I started includeone of their vendors with videos and photos of the issues I was having, "Michael S." from FijiCube started to respond... but you shouldn't settle for least. I have read on this forum the numerous complaabout customer service (AFTER SALES) with Fijicube and its NOT a good look.

 

[patdman]

You should contact your bank as soon as possible and provide evidence of the issue. In most cases, yes, you can dispute a debit card charge by requesting a "chargeback" through the bank. Do not let anyone take advantage of you. You purchased a brand new tank, and you should not settle for less. They need to make things right!

I reached out to my bank about ten days ago. They seemed like they did not care until I told them I was going to switch banks. Then they realized I spent about 500,000 dollars in a few years through my checking account. Then I told them I was going to pull my 25 grand out of savings and go elsewhere. You should have seen how their heads turned and their attitude changed. It changed to instant whatever we can do to help. and we are so sorry sir. Funny, Thanks guys. On a side note, I have caught so many octopuses in real life that now I want one as a pet. Do you think a 57-gallon tank is big enough? Also, the biggest puss that I caught on a crab boat was about 4 feet long with about 3-inch beaks. Will pacific octopuses survive at home if caught in the wild?

 

[JC Reef]

I reached out to my bank about ten days ago. They seemed like they did not care until I told them I was going to switch banks. Then they realized I spent about 500,000 dollars in a few years through my checking account. Then I told them I was going to pull my 25 grand out of savings and go elsewhere. You should have seen how their heads turned and their attitude changed. It changed to instant whatever we can do to help. and we are so sorry sir. Funny, Thanks guys. On a side note, I have caught so many octopuses in real life that now I want one as a pet. Do you think a 57-gallon tank is big enough? Also, the biggest puss that I caught on a crab boat was about 4 feet long with about 3-inch beaks. Will pacific octopuses survive at home if caught in the wild?

I'm glad to hear that things are looking up for you. I hope the bank will be able to offer you some financial assistance. Where did you buy the tank from? Was it directly from Fijicube or through a different seller?


Sorry, I don't have much expertise in this area, so I can't really comment on the octopus. Maybe someone else can give you more useful feedback.

 

[Spare time]

I like my 48 INT. My only complaint is the magnet for the cabinet doesn't seem to be strong enough to keep the doors closed.

 

[JC Reef]

I like my 48 INT. My only complaint is the magnet for the cabinet doesn't seem to be strong enough to keep the doors closed.

I had the same problem with my previous IM tank. Sometimes the spring wouldn't lock in. IM sent me new replacements.

 

[dangit]

I like my 48 EXT. I bought the tank stand and sump combo.

Tank is high quality and very clean. Glass is easy to clean and hard to scratch. Stand is cheap and I was missing a ton of pieces when it arrived. Sump is solid but I don’t think it holds as much water at they claim. Overall a fan of Fiji cube and since they are local you might avoid all the headaches with shipping which is where most damage will occur.

 

[patdman]

cool guys I am starting a new build thread. I will update with a few photos

 

[REEFRIED!]

I Dunno how much good that will do. I have sent so many emails to Fiji CUBE that they just stopped listening. So, I will set up the tank today and start a build thread. Test it out and see if it works. It's like buying a brand-new Sony 4k TV and finding a fat scratch in it. The sad part is I used my debit card to buy the tank instead of my credit card. So now I cannot dispute the charges. So I am at the point of living with it or putting more pressure on Fiji Cube. I feel if I set it up it works. I can live with it. But at the End of the day FIJI CUBE ****** Up a Wet Dream

As much as it sucks. You could have another company make you a new external and internal overflow box. They could have the holes staggered in height on both so the internal box would fit and be level I believe precision marine makes them.

 

[RichReef]

I really like my 81 EXT. It's a very solid tank. Silicone job is top notch. Over a year later and still not a single scratch even using the Kent Marine metal scraper.

However I used my AGA stand after leveling and reinforcing the the pane the tank sits on. I read about their stands before my purchase but I already had a plan. You can check it out in my build thread.

I did have to exchange emails with them about the size of their foam mat vs the tank size. I also wanted to make sure they would still warranty it because of the stand set up. I sent them pics of the stand and reinforcement. I also sent them pics of it being level after being filled and they approved.

I am sorry some of you have had communication problems with them.

Overall I am very happy with my purchase.

I am a little disturbed about them not wanting to fix issues in a timely and decisive manner. I didn't get any kind of vibe like that from them. I hope my purchase holds up. I can be a very unpleasant person who absolutely loves to drive.

 

[jackson6745]

I ordered the 95g ext and t-slot stand to add as a frag tank to my system. I'll post an update when I get everything.

 

[fishface NJ]

I ordered the 95g ext and t-slot stand to add as a frag tank to my system. I'll post an update when I get everything.

I would be sooo interested in the caulk quality. I have heard so many stories on good and bad caulk results.

 

[jackson6745]

I would be sooo interested in the caulk quality. I have heard so many stories on good and bad caulk results.

I'll let you know when I get it. As long as they're not using Red Sea silicone it will be good enough for what I want to do with it lol.

 

[fishface NJ]

Look forward to reading it!

I keep flip flopping 142g fiji $1785 and Glass Cage 150g $2035 euro brace with cross brace.

 

[ryanjohn1]

Look forward to reading it!

I keep flip flopping 142g fiji $1785 and Glass Cage 150g $2035 euro brace with cross brace.

I got a new 76 int this past year. Caulk is tight and clean. Zero ugliness

 

[jackson6745]

Look forward to reading it!

I keep flip flopping 142g fiji $1785 and Glass Cage 150g $2035 euro brace with cross brace.

I’m sure glass cages is better quality but why the center brace on a euro braced tank? I wanted a eurobraced tank but glass cages came in at $3800 for. 6’x30x16. That was the original size that I wanted. All the builders that I got estimates from were astronomically priced and then I had to buy a stand. This was my compromise.

 

[REEFRIED!]

Look forward to reading it!

I keep flip flopping 142g fiji $1785 and Glass Cage 150g $2035 euro brace with cross brace.

For those numbers I’d go with glasscages. I have a Fiji 108ext. Tank came perfect, silicone was great. I think if I had to do it over again I’d go with an IM tank

 

[fishface NJ]

I’m sure glass cages is better quality but why the center brace on a euro braced tank? ...

To have a euro without the center brace would cost $700 more. The glass is thicker

 

[vetteguy53081]

Look forward to reading it!

I keep flip flopping 142g fiji $1785 and Glass Cage 150g $2035 euro brace with cross brace.

Glass cages

 

[jackson6745]

What do you guys think I should put on top of the stand for 95 Fiji cube? Kind of wanted to avoid seeing ply wood....

 

[thedon986]

Super happy with my top and bottom braced glasscages. Yeah it has a cross brace on a 48” aquarium but the glass is also 1/2” and it’s got an internal bottom brace. I wanted as much peace of mind as I could get.