First issue with supply bought from online vendor

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RobinC

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Purchased an item from BRS----There was an issue with the product, that wouldn't have been their fault, but the manufacturers. I called, expecting them to give me a number to call to voice my complaint. To my surprise, they sent out a replacement within minutes, and didn't give me an ounce of a hard time.
Hats off to Bulk Reef Supply customer service. Stellar! They have been in the past not my first go-to for products. When I order from them, it's because I couldn't find what I needed at my usual sites. They are my go-to now, and definitely deserve it!
 

IF YOU HAD TO TAKE A REEFING EXAM, WOULD YOU PASS?

  • Yes!

    Votes: 32 45.7%
  • Not yet, but I have one that I want to buy in mind!

    Votes: 9 12.9%
  • No.

    Votes: 26 37.1%
  • Other (please explain).

    Votes: 3 4.3%

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