First time order here....

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swk

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There was one major problem.....I was shorted one trochus snail. I received 29 instead of 30. I am so mad....lol. Totally joking about being upset.

In all seriousness this was my first order from unique besides triton testing and I have to say, I'm totally impressed. The order was tiny, but for only 15 dollar shipping in California, I don't feel the need to have to load up on items to make shipping worth my while. My order consisted of 30 of the captive raised trochus snails and a piece of the UC SSC.

The communication was exceptional. I sent an email wanting to add the coral to my order and I received a call from Scott the next day. They were prompt and extremely courteous. Packaging, was again, excellent with styro and a small ice pack. The frag and snails were triple bagged and then wrapped all together in a large bag.

The snails were lively and were crawling around and feeding immediately following acclimation. The frag was gorgeous. Fully encrusted and beefy. This was one of the cleanest corals I have ever dipped. I saw no sign of any pests and I was so impressed that I even left the plug and frag intact. I usually cut the frag off and glue to a new plug, but the dip was so clean, and the coral was so healthy looking, that I went ahead and kept it intact with all the encrustation. Hopefully it doesn't bite me in the behind, but I really am not concerned.

Thanks again Scott, and everyone @uniquecorals !
 
There was one major problem.....I was shorted one trochus snail. I received 29 instead of 30. I am so mad....lol. Totally joking about being upset.

In all seriousness this was my first order from unique besides triton testing and I have to say, I'm totally impressed. The order was tiny, but for only 15 dollar shipping in California, I don't feel the need to have to load up on items to make shipping worth my while. My order consisted of 30 of the captive raised trochus snails and a piece of the UC SSC.

The communication was exceptional. I sent an email wanting to add the coral to my order and I received a call from Scott the next day. They were prompt and extremely courteous. Packaging, was again, excellent with styro and a small ice pack. The frag and snails were triple bagged and then wrapped all together in a large bag.

The snails were lively and were crawling around and feeding immediately following acclimation. The frag was gorgeous. Fully encrusted and beefy. This was one of the cleanest corals I have ever dipped. I saw no sign of any pests and I was so impressed that I even left the plug and frag intact. I usually cut the frag off and glue to a new plug, but the dip was so clean, and the coral was so healthy looking, that I went ahead and kept it intact with all the encrustation. Hopefully it doesn't bite me in the behind, but I really am not concerned.

Thanks again Scott, and everyone @uniquecorals !


Thanks for the kind feedback- We appreciate it all- good and bad! I will make sure to fire the employee who shorted you a snail, and see if I can have his puppy confiscated as well, lol. Seriously, sorry about the oversight...Stuff like that drives me nuts! I'm glad you're enjoying the coral...We do our best, and we're seldom perfect, but always striving! I'll make that snail up to you next order!

Thanks for your support and feedback!

Scott
 
I will make sure to fire the employee who shorted you a snail, and see if I can have his puppy confiscated as well,

You know Scott, I would really sleep a lot better at night if you could take his/her first born child instead.

Too far? Lol...glad you got the fact that I was not seriously upset about the snail. After I posted I had second thoughts as sometimes my sarcasm is not obvious via keystrokes....

Looking forward to doing more business with you guys in the future [emoji106]
 

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