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Water parameters would be helpful.
The upper part appears to be dead; I don't see any tissue remaining.
Mg and Ca are a little low for my likings. I try to keep my Mg around 1400 and my Ca around 420-440. Not sure if this is the problem though.
My concern would be flow and light. I kept my frogspawn in higher light and it was not happy. I moved it slightly lower light, and it was happier than ever! And for flow they don't like to get blasted. A good flow to keep their tissue moving, but nothing that could rip it from the skeleton.
Another thought would be to watch to see if something is bothering it. Maybe a shrimp or hermit.
Last thought is, did you dip it prior to placing in the tank? I had a torch that I did not dip...I know my bad...but it wouldn't open. I finally dipped and found EEFW (flatworms) have infested it. It sadly didn't make it.
Hope these are good places to start!
Did not dip. How do I do this ?
It's up high in tank I'll move it down lower in the tank.

