yeah man, I guess that is something that you have to work out with the buyer. If I spent big money on some rainbow chalices and they came in half dead I would be pretty PO. I've also bought half dead chalices and nursed them back to health, granted not paying much for them. Also a healthy coral is much more tolerant of tank condition changes then something that is obviously stressed out as you said. They may not pull through the shipping stress followed by acclimating to new tank conditions. You could offer half the money back or you could both agree to wait a week and see if they turn around or not. Bottom line is if they did not arrive in good condition then the person did not get what they paid for. If I were the buyer I would be willing to give it a little while and see if they pulled through and if they didn't I would expect a refund for the ones that arrived in poor condition.