Frustrating Broken filter on arrival

fishbulb

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Ordered an Eheim classic for the daughters freshwater tank. Came in broken today, see pics. I don't think that will affect the performance at all and she'd be dying to set it up. Would you keep it or return it? I'm sure I can return it, but it would be a pain and I would have to send it back to chewy. On top of that, I'm sure it would go right into a landfill. They won't resell it for scrap parts or do anything with it. I image it will be garbage. Anyone have any experience with these common filters? I'm afraid to test it with water and void the return policy.

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Ordered an Eheim classic for the daughters freshwater tank. Came in broken today, see pics. I don't think that will affect the performance at all and she'd be dying to set it up. Would you keep it or return it?
Most likely will work fine but I would return without a doubt
Thanks. Yeah, that's what I'm leaning towards. What a waste? I wonder if there's a small chance they'll just tell me to keep it and I can offer it up to someone for spare parts. It's definitely the waste that bothers me more than having to box it back up and send it back to Chewy. I don't get how they just put a few pieces of paper and consider that good enough.
 

IF YOU HAD TO TAKE A REEFING EXAM, WOULD YOU PASS?

  • Yes!

    Votes: 32 45.7%
  • Not yet, but I have one that I want to buy in mind!

    Votes: 9 12.9%
  • No.

    Votes: 26 37.1%
  • Other (please explain).

    Votes: 3 4.3%
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