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GHL Dissapointments

Please read here before posting. Outside comments are not permitted per R2R's feedback forum policy. This is to allow the buyer and seller to have a streamlined conversation and hopefully come to a mutually satisfactory resolution in a negative transaction. If you would like to contribute your own feedback experience with either the buyer or seller, you may do so by creating your own feedback thread. Only the thread starter and vendor will have posting access. Thank you.

Forty-Two

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This is a public service announcement - because this gear is unsafe. Full stop.

Recently I purchased a good chunk of GHL gear - this was my decided go-to choice for a Reef computer equipment, especially after the 'partnership' between Apex and BRS.

I purchased a Profilux 4, a 2.1 doser, and the KH Director and doser. 4 pieces of gear overall - and I have to say that Im baffled by some of the design choices on this gear.

For example - the KHD - why would you EVER put the waste water output directly on top of the power input? This is not a solid connection to the waste water line. It can easily be disrupted and leak, causing a fire. And why would you EVER make it so that the power input has no shielding from any possible water inlet? Its just a straight basic electrical plug. We're working with water here GHL - saltwater at that - which is conductive!

Why would you EVER sell equipment that is designed to be 'stacked' - but yet the equipment is not water proofed in the event of a leak? We're talking Fire hazards here.

In my case - the KHD has leaked on the front right corner of the unit. The probe is NOT leaking - but that took hours of work and testing to ensure it would not leak (a plastic bolt? Really???!!!!!) - but apparently there was a slow steady leak out of the bottom of the KHD which then dripped down my other equipment. Luckily I was home and prevented a fire (the burning electrical smell alerted me there was a problem).

It's a shame that these very poor and dangerous hardware design choices have been made - it makes the other pieces that are decent quality unusable due to concerns about safety.
 
For example - the KHD - why would you EVER put the waste water output directly on top of the power input? This is not a solid connection to the waste water line. It can easily be disrupted and leak, causing a fire. And why would you EVER make it so that the power input has no shielding from any possible water inlet? Its just a straight basic electrical plug. We're working with water here GHL - saltwater at that - which is conductive!

A comment

12 V DC will not either harm you or start a fire in combination with water. The outlet on the back is not a waste outlet as FishyFishFish stated - it is a vent outlet and should be connected to your waste container with a tube. Done the right way - no leak is possible IMO

Sincerely Lasse
 
This is a public service announcement - because this gear is unsafe. Full stop.

Recently I purchased a good chunk of GHL gear - this was my decided go-to choice for a Reef computer equipment, especially after the 'partnership' between Apex and BRS.

I purchased a Profilux 4, a 2.1 doser, and the KH Director and doser. 4 pieces of gear overall - and I have to say that Im baffled by some of the design choices on this gear.

For example - the KHD - why would you EVER put the waste water output directly on top of the power input? This is not a solid connection to the waste water line. It can easily be disrupted and leak, causing a fire. And why would you EVER make it so that the power input has no shielding from any possible water inlet? Its just a straight basic electrical plug. We're working with water here GHL - saltwater at that - which is conductive!

Why would you EVER sell equipment that is designed to be 'stacked' - but yet the equipment is not water proofed in the event of a leak? We're talking Fire hazards here.

In my case - the KHD has leaked on the front right corner of the unit. The probe is NOT leaking - but that took hours of work and testing to ensure it would not leak (a plastic bolt? Really???!!!!!) - but apparently there was a slow steady leak out of the bottom of the KHD which then dripped down my other equipment. Luckily I was home and prevented a fire (the burning electrical smell alerted me there was a problem).

It's a shame that these very poor and dangerous hardware design choices have been made - it makes the other pieces that are decent quality unusable due to concerns about safety.
What an exaggeration!

There is absolutely NO fire risk, or electrical shock hazard from an ELV 12V DC supply of that rating.
None. Nada. Zilch.

How you place your other equipment to prevent contact with salt water is your responsibility.
Putting any aquarium device above a mains outlet without a drip loop for example is not a design error by the equipment manufacturer, but an error on your part.
 
What an exaggeration!

There is absolutely NO fire risk, or electrical shock hazard from an ELV 12V DC supply of that rating.
None. Nada. Zilch.

How you place your other equipment to prevent contact with salt water is your responsibility.
Putting any aquarium device above a mains outlet without a drip loop for example is not a design error by the equipment manufacturer, but an error on your part.


Oh. So the fact that they put an OUTPUT above a power outlet is my fault? How did you do that calculation?


And there was no fire risk? Is that why I smelled smoke and the entire power endpoint was charred and black from a few minutes of it being in contact with the water inside?

And last but not least - in the end the leak came from the PH probe. Leaked saltwater through the entire unit and destroyed it. Apparently that's my fault too according to you, and nothing to do with design.

I think you might want to check your labodomy for peripheral damage. I'm guessing there's been lots.


Bottom line - its a crap product I wouldnt reccomend it to anyone.
 
Please read here before posting. Outside comments are not permitted per R2R's feedback forum policy. This is to allow the buyer and seller to have a streamlined conversation and hopefully come to a mutually satisfactory resolution in a negative transaction. If you would like to contribute your own feedback experience with either the buyer or seller, you may do so by creating your own feedback thread. Only the thread starter and vendor will have posting access. Thank you.

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