GHL Doser 2.1 might need new stepper motor

DirtDiggler2823

If I can't break it, it doesn't exist
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Got my doer back from GHL after they repaired it for water damage, and while I was able to calibrate it, I was not able to use it to run my KH Director. The first dosing head that pulls tank water would try to spin quickly, then freeze and make a buzzing sound. I sent a picture of the dosing head to a buddy and he said it was dirty, so I pulled the head apart, and sure enough, everything was dirty, and the rollers were chewed up. I ordered new tubing and repair kits from BRS, and I planed on rebuilding all the heads, but when I finally got done with the first head, I got the same result, which is THIS. Not sure what to do at this point. I assume I'd need to buy a new stepper motor, but maybe there is something else I'm supposed to do to get this to work properly. @Vinny@GHLUSA, if you know how to address this, I'd greatly appreciate it.
 
Support will be carried out in your ticket. Wrong PSU is likely being used, 12V instead of 24V.
Yep. That was the case. Still gotta clean/replace the rollers and tubing. Need the steps behind that.
 

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