GHL shipping delays

AZMSGT · Feb 24, 2020

Saw this posted on Facebook. Basically it says GHL is having difficulty getting parts due to the Corona Virus. It “might” effect the ION delivery.

Current delivery situation at GHL (as of February 24 2020) – GHL (International)

www.aquariumcomputer.com

Ditto · Feb 24, 2020

Like the transparency, it good to see that they are communicating this out!!

windemerejack · Feb 24, 2020

Kudos to GHL for bringing out this statement, makes me feel im appreciated as a customer.

EddieJ · Feb 24, 2020

AZMSGT said:
Saw this posted on Facebook. Basically it says GHL is having difficulty getting parts due to the Corona Virus. It “might” effect the ION delivery.

Current delivery situation at GHL (as of February 24 2020) – GHL (International)

www.aquariumcomputer.com

I would bet plenty of $$$ that the ION director delivery timescale will slip.

AZMSGT · Feb 24, 2020

That’s ok it allows them a little more time to get the software perfect.

blfuller123 · Feb 24, 2020

I was notified a week or so ago the Ion Director deliveries will be delayed.

esther · Feb 24, 2020

Transparency is key! Happy to see that customers are not being kept in the dark.

robbyg · Feb 25, 2020

blfuller123 said:
I was notified a week or so ago the Ion Director deliveries will be delayed.

Notified how? I was told by Vinny on Friday that they would be delivered on time. Evidently Vinny did not know about this problem or maybe they are still delivering on time.

User1 · Feb 25, 2020

AZMSGT said:
That’s ok it allows them a little more time to get the software perfect.

What makes you think it isn't already or that it needs more time? Software is typically updated so I guess I see the direction you are coming from. Still, not sure this is really a factor here.

I'd be more curious as to what the delay is due to if I put down a deposit. I understand and see several logistics issues due to the virus but does it really affect this supply chain?

EddieJ · Feb 25, 2020

saf1 said:
What makes you think it isn't already or that it needs more time? Software is typically updated so I guess I see the direction you are coming from. Still, not sure this is really a factor here.

I'd be more curious as to what the delay is due to if I put down a deposit. I understand and see several logistics issues due to the virus but does it really affect this supply chain?

From the post I read, they are waiting on something like 3 different parts from China to finish the production run on the ION Directors.

User1 · Feb 25, 2020

EddieJ said:
From the post I read, they are waiting on something like 3 different parts from China to finish the production run on the ION Directors.

Yeah - that is what I was assuming but not really sure. I do not recall the product being produced or having parts sourced from there. Just goes to show my ignorance I guess

TheHarold · Feb 25, 2020

saf1 said:
Yeah - that is what I was assuming but not really sure. I do not recall the product being produced or having parts sourced from there. Just goes to show my ignorance I guess

Almost all PCBs are made in China... it’s just crazy cheap due to the production scale. I can get custom PCBs at $2 for 1, or under 75 cents once I order 50

robbyg · Feb 25, 2020

TheHarold said:
Almost all PCBs are made in China... it’s just crazy cheap due to the production scale. I can get custom PCBs at $2 for 1, or under 75 cents once I order 50

The hold up cannot be the PCB unless GHL is willing to hold up production over a few dollars. There are plenty of PCB companies in the USA and in the EU that can make the boards fast for just a few dollars more. They will also pick and place the parts for you.

I don't know if it's the Case" for the unit and dosing pumps that are the issue or possibly the probe itself that is made in China. My guess is that it is the cases that are fabricated in China and they cannot get them done in the EU for a reasonable price.

Michael Gray · Feb 25, 2020

Corona or not I expected the ion to be delayed after following the way the kh was released. I don't expect to see my ion until summer

BZOFIQ · Feb 25, 2020

I work in logistics (mainly CN/HK to US) and can confirm that the issue is real.

blfuller123 · Feb 26, 2020

robbyg said:
Notified how? I was told by Vinny on Friday that they would be delivered on time. Evidently Vinny did not know about this problem or maybe they are still delivering on time.

I order mine through Reeefbum and Keith sent out an email on the 12th say there were delays.

vangvace · Feb 26, 2020

TheHarold said:
Almost all PCBs are made in China... it’s just crazy cheap due to the production scale. I can get custom PCBs at $2 for 1, or under 75 cents once I order 50

It is my understanding that GHL makes their PCBs in house. Their material source though.... same as everyone else's.

BZOFIQ · Feb 26, 2020

vangvace said:
It is my understanding that GHL makes their PCBs in house. Their material source though.... same as everyone else's.

That was my understanding as well, there were videos covering it on YT

Gribbliest · Feb 26, 2020

Regardless of where the PCB's are assembled, or the unit is assembled, there are very few electronic devices out there that don't have components not sourced from China.

Covid-19 is clearly impacting supply chain, and of course it's come right on the back of Chinese New Year - which already leads to supply chain shortages at the beginning of the year!