Give credit where credit is due

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Leemcg

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I placed another order with Pacific East Aquaculture on Monday, and it arrived today. I’m always hesitant ordering coral or fish online, but this whole Covid thing has pretty much made that necessary. Especially with the working from home thing, which is usually two phone calls and two or three emails. So I’m pretty bored. On the upside, the tank is getting a lot of attention.

This was the second order I’ve placed with them in the last month. Both have been perfect. Every coral has been exactly as shown on the website. No doctored photos, or enhanced lighting. Prices are great, especially given the quality. Between the 2 orders I got a total of 14 corals, from small frags to larger pieces, and all were healthy, clean and exceeded expectations. They even call the day of delivery to make sure everything is okay with the order. Not many, if any, places care enough about their product or customers to do that.

I have to give credit where credit is due, Pacific East is really a top notch operation. I for one am definitely a permanent customer.

I know a lot of folks post when something goes wrong with an order, but we don’t often enough sing praises when companies take great care of us.

Being I’ve been “Working” from home, I’ve been ordering a lot of things, way more than I should be, obviously not just for the tank. But I have made a few small orders from different vendors for different things and they have all been pretty good, a few hiccups but nothing you wouldn’t expect. But Pacific East has really stood out as an exceptional company, and I just felt like they deserved to have their praises sung.
 
I purchased fish from them before and couldn’t be happier With the service. There was a delay and they called to explain then called right before it shipped to ensure I knew what was going on. Definitely one of the better companies I’ve bought from.
 
Preach it. It makes a good supplier and sponsor known and also encourages others to EARN their praise and compliments !!!
As far as giving credit where it is due :

credit card.jpg
 
Preach it. It makes a good supplier and sponsor known and also encourages others to EARN their praise and compliments !!!
As far as giving credit where it is due :

credit card.jpg
That image about sums up what my wife would like to do to my credit card for the tank.... I wrote the info down and hid it, just in case she gets the card away from me.
 
Pacific East was my son's first coral purchase. He was 9 at the time. They spoke to him as if he was an adult and sold him a beautiful ric. Still thriving today in his tank. They made a customer for life.
 
I'd like to chime in, a few months ago I ordered some corals from them and as stated previously they called to see if everything was ok. They even put a couple note pads in with the order!! As of right now, the corals I ordered are completely settled in and very colorful!! Thanks Pacific!
 
I'd like to chime in, a few months ago I ordered some corals from them and as stated previously they called to see if everything was ok. They even put a couple note pads in with the order!! As of right now, the corals I ordered are completely settled in and very colorful!! Thanks Pacific!

Great to hear, thanks!
 

IF YOU HAD TO TAKE A REEFING EXAM, WOULD YOU PASS?

  • Yes!

    Votes: 32 45.7%
  • Not yet, but I have one that I want to buy in mind!

    Votes: 9 12.9%
  • No.

    Votes: 26 37.1%
  • Other (please explain).

    Votes: 3 4.3%
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