Great Customer Service!

[Haggisman14]

@Bulk Reef Supply , just a quick shoutout to Josh over at BRS. I had a small bucket of Res Sea Coral Pro Salt mix arrive yesterday, and the bucket inside was smashed, and the bag was torn wide open. I reached out to BRS, and thanks to an email that I had sent earlier this morning with pictures of what happened, they hooked me up with a new order right away!

Always great customer service from these guys. Just a quick thanks! My money will keep coming your way as I need reef supplies!

 

[Night Reefer]

One of the best customer service around. They always had my back.

 

[chefmur]

I totally agree, had a container of liquid food with what looked like the seal broken. I emailed asking if ok to use and they immediately sent replacement at no cost and no proof or questions asked. I like you will continue to spend my reefing bucks with them, noticed your Haggisman name , you a Scot by any chance? I am from Aberdeen.

 

[Haggisman14]

Hey @chefmur

I've definitely got Scot in my blood! My father's about 3/4 Scottish. Been using this handle forever. As a kid, and even young adult I would always get a kick out of pranking people about the Haggis that live up in the highlands! And how when I was younger I traveled to Scotland to hunt for them!

My grandmother was from Edinburgh, and still have family living over there today!

Can't wait to go back one day...beautiful country! And you cannot find a better accent than the Scottish brogue!

 

[chefmur]

I still have mine, moved here 30+ years ago and lost some of it but folks usually can tell I'm not from round here (Tennessee) after a few words. I still get back every year, love me a big plate of Haggis, Neeps ( mashed turnips) and Tatties ( mashed potatoes) .