Extremely satisfied buying from Dr. Reef. It’s unfortunate that the title of negative posts can’t be changed after the fact. The negative feedbacks that I’ve read for Dr. Reef ended up eventually getting resolved very much to the customer’s satisfaction.
I ordered a rhomboidalis and a Lineatus wrasse from Mike. Before ordering, I had a discussion with Mike about Unknown Neurological Wrasse disease (UNW disease) reported by and discussed on R2R:
https://www.reef2reef.com/threads/unknown-neurological-wrasse-disease-unwd.901856/
I had previously ordered/obtained one of each of the wrasses from a reputable online source and from my LFS, and after weeks in QT, then weeks in my 375g DT, both died after exhibiting the symptoms described by Jay Hemdal.
It did take a little long to have the wrasses sent to me from Dr. Reef but that was only because Mike suggested keeping the fish in QT longer to rule out UNW disease. I received the Rhomboid wrasse first and after I received it, I noted that it seemed to be struggling to swim. I immediately contacted Mike. We kept corresponding for a few days until the fish died at which time Mike said he would send me a replacement. Along the way, I received emails stating the fish was/were ready to ship but was then notified that the fish were not in good shape and that the order would be put back in the queue until absolutely healthy fish came out of QT.
True to his word, Mike first sent the replacement Rhomboid wrasse then in a second shipment (he did not charge me a shipping charge for the replacement rhomboidalis or a second shipping charge for the Lineatus ) with the Lineatus wrasse.
The fish went into my QT, started eating the next day and have been successfully introduced and thriving in my DT.
It’s very refreshing to meet someone like Mike who obviously runs a very ethical business and goes out of his way to make sure the customer is completely satisfied.
