Hi
@griff500 sorry for all the questions, I thought we would just eliminate anything obvious. You obviously take care with your testing procedures and the fact that you use a reference solution is a very positive indication of that. I have a number of reference solutions myself and find them invaluable.
I agree with you that after all your testing and referencing it would suggest that the problem lies either with the reagent or the checker itself. The readings from the two methods against reference solution would certainly give a strong indication of that. As with the majority of hobby grade tests , there will always be some deviation down to tolerance limits and procedure errors. But IMO the scale of the deviation in your case would suggest faulty test equipment. That said it is always best to keep an open mind until the majority of possibilities have been eliminated.
Only thing I could suggest is to ask a fellow reefer to lend you new reagent from a different batch then also try another checker. I would help you out myself but I presume you are in the USA. Please keep us updated of your progress.
Good luck