Help! RKL powers up then does nothing.

AndyOneTwentyFive · May 28, 2016

Upon the first power up my new RKL will display the power up sequence which takes all of 5 seconds then goes black. I cannot get it to light up and let me do anything. The power bar has power and is displaying a blinking green status light.

Thanks in advance folks.

n2585722 · May 29, 2016

Do you have a PC? If so download myReef from digitalaquatics.com website and install. Then hook the SID to a running computer with myReef running. when SID shows up under the tree in myReef then hook only the RKL head unit to the SID. It may require a coupler. once hooked up try and update the firmware om the RKL head unit. If it updates OK. the disconnect it from the SID and plug it back imto the powerbar and retry. The SID is the serial interface device for hooking it up to the computer to either update firmware or program the system once it is powered up and running. It should have come with the system.

AndyOneTwentyFive · May 29, 2016

n2585722 said:
Do you have a PC? If so download myReef from digitalaquatics.com website and install. Then hook the SID to a running computer with myReef running. when SID shows up under the tree in myReef then hook only the RKL head unit to the SID. It may require a coupler. once hooked up try and update the firmware om the RKL head unit. If it updates OK. the disconnect it from the SID and plug it back imto the powerbar and retry. The SID is the serial interface device for hooking it up to the computer to either update firmware or program the system once it is powered up and running. It should have come with the system.

Ok I will try this. Going to have to borrow my girlfriends lap top. I'll let you know what happens... Thank you.

AndyOneTwentyFive · May 30, 2016

AndyOneTwentyFive said:
Ok I will try this. Going to have to borrow my girlfriends lap top. I'll let you know what happens... Thank you.

Ok so I've done everything you said to do right up to updating the firmware. It tells me right on the main screen that it's out of date. When I click "update" I get this screen:

If you can't make it out from the picture it simply says that the RKL must be plugged directly into the SID... One module at a time, blah blah blah. I clicked verify and an error appears in the bottom under the diagram reading, "Primary checksums don't match" followed by a file and module number.
Not sure how to continue. Any input is greatly appreciated.
Thanks.