Help with apex firmware update!

OREGONIC · Oct 25, 2017

This is turning into a nightmare trying to update my apex classic. I have both the apex and my laptop plugged directly into my router and i can see the apex at ip 192.168.0.12. When i go to update firmware the it trys to connect to 192.168.0.15 then just gets stuck. Any suggestions, see attached photos of where it is getting stuck. I have tried resetting the apex several times and i have my firewall off. Im at a loss.

RussM · Oct 25, 2017

Did your Apex have an IP address of 192.168.0.15 at the time you first attempted the update?

Reboot your Windows computer into Safe Mode with Networking (use a search engine to find out how for your version of Windows if you need to), then try again.

OREGONIC · Oct 26, 2017

No it has had the ip of 192.168.0.12 for as long as i know. That was the same ip even when it was hooked up with a wifi adapter. I did hook up with ethernet cable before attempting to update, never tried using wifi as i knew it would not work. I will try safe mode w/networking now.