Hey @Terence, I am trying to track down some information on an order I placed for a 6 month supply of Trident Reagents back on Sep. 13th. After I placed the order, I saw the confirmation page that my order was received, and my bank account has been charged. However I can't seem to find and email confirmation on the order and I cant figure out what the status of the order actually is.
I have tried calling the Neptune Systems phone number and following the menus to check on order status but keep getting the voice mail. I have left my name and number as well as a description of the situation and have not received a return call yet.
Can you help?
I have tried calling the Neptune Systems phone number and following the menus to check on order status but keep getting the voice mail. I have left my name and number as well as a description of the situation and have not received a return call yet.
Can you help?
