Ordered an acrylic aquarium from Advanced Acrylics (John) approximately 18 months ago. Unfortunately, I paid for the aquarium, $3,000.00, before the build was complete. After all of this time I have still not received my tank. I have contacted John, on numerous occasions, but he does not respond to my texts. Apparently, he has no intention of returning my money to return my money. I reside in N.J. and the company in question is located in California. What are my options?
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Help.
- Thread starter Alan Epstein
- Start date
- Tagged users None
Please read here before posting. Outside comments are not permitted per R2R's feedback forum policy. This is to allow the buyer and seller to have a streamlined conversation and hopefully come to a mutually satisfactory resolution in a negative transaction. If you would like to contribute your own feedback experience with either the buyer or seller, you may do so by creating your own feedback thread. Only the thread starter and vendor will have posting access. Thank you.
LetItReef
2500 Club Member
Sorry to hear what you are going through, that's a lot of money there. If Advance Acrylics is a member of BBB you can start from there or reach out to Moderators or REV and see if they can help out. Good luck in getting your money back.
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SantaMonicaHelp
Valuable Member
That's horrible! I'm sorry to hear that. 
What city is he supposed to be in?
What city is he supposed to be in?
LetItReef
2500 Club Member
Jarupa Valley California. I contacted him again, via text, several days ago. He said that he was mailing me a check. But I have not received it. I know that he is lying to me, because he has done this many times before. In reality, he has stolen my money. I cannot fathom how Advanced Acrylics remains in business. I contacted the BBB and the Riverside county District Attorneys Office. John has not responded to either of those organizations. I am a senior citizen living on a fixed income. The loss of this amount of money will have a significant impact on my quality of life. "Caveat Emptor. Buyer Beware".That's horrible! I'm sorry to hear that.
Please read here before posting. Outside comments are not permitted per R2R's feedback forum policy. This is to allow the buyer and seller to have a streamlined conversation and hopefully come to a mutually satisfactory resolution in a negative transaction. If you would like to contribute your own feedback experience with either the buyer or seller, you may do so by creating your own feedback thread. Only the thread starter and vendor will have posting access. Thank you.
