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How about Petco??
- Thread starter justin
- Start date
- Tagged users None
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Go to one of your local Petco's that has a SW section and you will see why. The fish are usually sick or dying and the people working there dont care or know how to care for SW fish. This isnt the case with every Petco, but probably 90% of them...
_Alex_
Valuable Member
why fund a huge chain store that hires people that barely know anythign about the animals they are selling (well most of them, not all!) when there are plenty of small venders who have the same fish, coral and what not at the same price or a little +/- some but for a much healthier item??
I have very poor experiences with my local Petcos. The saltwater fish section is usually loaded with very sick fish and their prices are horrid. They also have no guarantees at all on their live fish which really screams their lack of confidence on their product.
I don't know how it is around you guys..but at my Petcos you will not get a single greeting from any staff. I actually complained about this in an email to Petco and told me that "we don't strive for poor customer service and you can be sure you'll be greeted next time you enter our stores". I got a $10 gift card for complaining and decided to give them another try...sure enough..no greeting. Been back several times just to walk around and nobody greets, asks if you need help, or even says BOO to you.
They also give very poor advice..but a lot of pet stores do.
I don't know how it is around you guys..but at my Petcos you will not get a single greeting from any staff. I actually complained about this in an email to Petco and told me that "we don't strive for poor customer service and you can be sure you'll be greeted next time you enter our stores". I got a $10 gift card for complaining and decided to give them another try...sure enough..no greeting. Been back several times just to walk around and nobody greets, asks if you need help, or even says BOO to you.
They also give very poor advice..but a lot of pet stores do.
trashguy007
New Member
my brother in law ordered from them when they have the special anything over $175 and get free shipping on livestock.
the corals were okay, but the fish came in sick or dead. He called them and complain to them about the poor quality fish. A few days later they sent replacements for the dead fish. It surprised him because he didn't notify him. So far only the watchman and yellow tang is going strong.
fish that died
harlequin sweetlips- doa
2 regular clownfish- 1 doa, second one died a week later
mandarin goby- doa
firefish goby- died a few days later
can't remember the others
the corals were okay, but the fish came in sick or dead. He called them and complain to them about the poor quality fish. A few days later they sent replacements for the dead fish. It surprised him because he didn't notify him. So far only the watchman and yellow tang is going strong.
fish that died
harlequin sweetlips- doa
2 regular clownfish- 1 doa, second one died a week later
mandarin goby- doa
firefish goby- died a few days later
can't remember the others
Viva'sReef
Valuable Member
Thats horrifying
Troylee
all about the diy!!!!!
looks about right... 4 out of the 5 in vegas looks identical.... the one that doesn't is actually one of the nicest selections we have in vegas.... they carry ora corals and what not, with a guy who knows what he is doing over there...Petco just breaks my heart...
Recent visit to a local store...
Please read here before posting. Outside comments are not permitted per R2R's feedback forum policy. This is to allow the buyer and seller to have a streamlined conversation and hopefully come to a mutually satisfactory resolution in a negative transaction. If you would like to contribute your own feedback experience with either the buyer or seller, you may do so by creating your own feedback thread. Only the thread starter and vendor will have posting access. Thank you.
