Liz,
You can talk all you want with your blah, blah, blah. I will state again that we 100% are very aware of what we are doing with saltwater. So please stop going back to the parameter defense. The facts are that we ordered coral from you on Facebook. no where on there does it state anything about policies or to go to another website to check out your policies. When we ordered from you we actually ordered from reefers cove, then all of a sudden we dealt with you. We did not friend you on facebook,you friended us. then you sold us coral that died in less than 24 hours. And that upset us. I sent you photos the morning after delivery when I woke up to dead coral. We wanted our money back. we had already waited almost 2 months fro this shipment, we did not want to wait any longer fro another shipment. Finally today, on facebook, we came to the agreement that we would receive a new shipment and you seemed fine with that. Thats why i posted those on your page. Then all of a sudden for some reason you decided that you did not want to replace anything. And yes that upset Ray to see the things you were posting on your page and then posting the complete opposite on ours.
And where do you keep coming up with this store in Florida, we live in Western New York, we own a retail store in Salamanca, N.Y. we have been in business for 5 years. We own a dive company in Ft Lauderdale. So again you are posting the wrong information.
We could go on forever about this and in the end you still got what you wanted all along, OUR MONEY. I would have to say that even if we did get the replacement, they probably would have died also. Out of all of our tanks at home and all of our tanks at the store, I have never had such a small frag die so quickly. and if we can keep just one person from getting burned again, well then I guess we can say we got something out of this whole situation.
And just to let you know, I will be returning your dead coral tomorrow in the original bags and box along with your tiny frag of Zoas you sent. We have Zoas you could only dream of having.