Hydra 32 Connection Issue

[reimelr]

Anyone have any experience with...
MyAI app does not show new Hydra 32 LED when scanning for equipment. Downloaded app, created account, Selected + symbol on welcome screen. Selected Nero/AI Light. Created name for new tank, Next page is "Devices Found" and nothing comes up. Light is flashing blue/green on light. I have performed factory reset on light. I have cycled power to phone and lights. I have uninstalled app and re-installed. I have unpaired all other BT devices on my phone. I am using an Android Galaxy 9 if that matters.

Very frustrated. Can anyone help?

 

[Flippers4pups]

Bump

 

[Tarlon]

Same problem here with 3 brand new hydra 32. I tried with two Samsung phones . Are you solved?

 

[Crabs McJones]

The light should be giving out a host signal, disconnect from your homes wifi and connect to the lights signal, then do the setup

 

[reimelr]

Same problem here with 3 brand new hydra 32. I tried with two Samsung phones . Are you solved?

So I finally figured it out. Make sure that your location services is turned on along with the BT....that is what fixed it for me.

 

[Tarlon]

OK many thanks let me try it

 

[Tarlon]

Oh man thanks a loooot. Now my lights are paired with my phone!! A couple of beers to you guys

 

[reimelr]

Awesome!

 

[Crabs McJones]

Oh man thanks a loooot. Now my lights are paired with my phone!! A couple of beers to you guys

Pics or it didnt happen

 

[Tarlon]

I ope to install tomorrow and I will take a photo, for now here is one screenshot of one of my hydra updating through the cell phone

 

[Daved4]

So I finally figured it out. Make sure that your location services is turned on along with the BT....that is what fixed it for me.

This just stopped me from smashing everything
Thanks

 

[Gooners]

Anyone have any experience with...
MyAI app does not show new Hydra 32 LED when scanning for equipment. Downloaded app, created account, Selected + symbol on welcome screen. Selected Nero/AI Light. Created name for new tank, Next page is "Devices Found" and nothing comes up. Light is flashing blue/green on light. I have performed factory reset on light. I have cycled power to phone and lights. I have uninstalled app and re-installed. I have unpaired all other BT devices on my phone. I am using an Android Galaxy 9 if that matters.

Very frustrated. Can anyone help?

I had the same problem with my galaxy 9 and my s20.
The answer is check you location is turned on. It worked straight away after turning it on.

 

[Acros]

I am having the same issue when trying to connect to a 32HD from an iPhone. My Bluetooth and Location services are switched on. I bought this light used.

I tried factory resetting the light and reinstalled the app.

Any solution for the iPhone?

 

[LaxFrags]

I am having this same problem. Both location settings and Bluetooth is turned on, so is wifi. I can’t get my lights to connect to my phone along with the Ai app, any help would be appreciated

 

[Acros]

Are there any lights blinking on the fixture?

 

[Acros]

If the status led is blinking, try the fix mentioned in post #2 https://www.reef2reef.com/threads/hydra-32-issue.661669/

 

[LaxFrags]

I will try that tomorrow!! Yes, at first it was the red and teal light but then it switched to the blue and green light so I assumed nothing was wrong. That must be it, hope it works