Hydros 4 not reading probes or Wi-Fi bar

[DHill6]

New Hydrot 4 is t reading the probes ,Wi-Fi outlet bar or ATO. Is their cloud down ? App have a problem or did the controller die? It’s not been working the last two days from the look of the low water in sump.

 

[Clo]

Mine is working without issues. Did your router or modem have any firmware updates recently? Are any other devices having issues on the network?

 

[n2585722]

New Hydrot 4 is t reading the probes ,Wi-Fi outlet bar or ATO. Is their cloud down ? App have a problem or did the controller die? It’s not been working the last two days from the look of the low water in sump.

Can you be more specific. Are the inputs and outputs missing from the status page? If so are the they on either the input or output page?

 

[DHill6]

 

[DHill6]

It shows inputs, outputs, Wi-Fi but there’s nothing there. Other Bluetooth devices are fine…Mobius and Kessil. I unplugged the controller power, it didn’t make a difference when I plugged it back in.

 

[DHill6]

All devices on the network are working except for the Hydros4.

 

[n2585722]

Someone with CoralVue is checking it currently. I sent you a PM about it also.

 

[DHill6]

Very strange, an alarm and blinking red, now it seems to be back and showing everything.

 

[DHill6]

Someone with CoralVue is checking it currently. I sent you a PM about it also.

Thank you, yes I saw the PM and sent them another message.

 

[Reefvision]

Yes, I have had similar issues occurring sometimes, I usually have found that after reboot of my iPhone and maybe reinitializing the hydros password,ect and waiting a bit(15 min) all is ok - usually. Sometimes it’s frustrating,but you could go to hydros forum for help if needed. I have and was good with that help. Good luck

 

[n2585722]

Yes, I have had similar issues occurring sometimes, I usually have found that after reboot of my iPhone and maybe reinitializing the hydros password,ect and waiting a bit(15 min) all is ok - usually. Sometimes it’s frustrating,but you could go to hydros forum for help if needed. I have and was good with that help. Good luck

CoralVue is already working on this with the OP.

 

[DHill6]

It has happened once again, same issue. The graphs, tiles are not displaying. I’ve tried signing out, signing in, rebooting iPhone it doesn’t work. This is a replacement module also.

 

[DHill6]

I appreciate their fast responses for fixing issues. Thank you Hydros team!