Hydros WaveEngine disconnecting frequently.

[brentlee6969]

So my WaveEngine over the past month or 2 has been having issues staying connected. Nothing else in my house seems to have the issue so I don't believe it to be my internet connection. Once a week if not more I will go into the app at feeding time to enter feed mode and I will say it is not responding, so I look at the lights on the controller and they are all blue except 1 yellow and 1 white and not moving like they normally are. Any ideas what may cause this because it is getting a little frustrating reconnecting this one or more times a week.

 

[NoFoolin]

So my WaveEngine over the past month or 2 has been having issues staying connected. Nothing else in my house seems to have the issue so I don't believe it to be my internet connection. Once a week if not more I will go into the app at feeding time to enter feed mode and I will say it is not responding, so I look at the lights on the controller and they are all blue except 1 yellow and 1 white and not moving like they normally are. Any ideas what may cause this because it is getting a little frustrating reconnecting this one or more times a week.

I have a wave engine that disconnects out about once a month. I hooked it up to my Apex controller and just remotely turn the power on and off to reset it. Not ideal I know but it's the best way I can figure how to handle it. I'm afraid I can't comment as to the lighting pattern you referenced.

 

[shred5]

Do not know that light combo:

You can contact support or try the support forums:

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