I may have a problem...

saltyfilmfolks · Nov 15, 2016

eleet said:
Let me know what you find!

eleet · Dec 15, 2016

Fun story. The rest of my euphyllia now have brown jelly. I figured a month later I would be safe. Thanks aqua sd.

aaron23 · Dec 15, 2016

i would dip them in coralrx. anytime a coral of mine gets stung brown jelly starts happening. dipping and getting rid of the bacterial infection is the way to go. i've done this several times and it has worked for me.

eleet · Dec 15, 2016

As soon as the new guys started showing signs, I dipped and put them in qt. One made a comeback, the rest were total losses. That was a month ago. Now, the ones I already had have it. Makes for a very angry day.

JaimeAdams · Dec 16, 2016

Wow, that blows. Want some frogspawn?

eleet · Dec 16, 2016

I'll take you up on it in a couple months. Once I can be sure the system is clear. I'm pretty unhappy with the lack of responses from aqua sd. I've done multiple orders from them, never had any issues. All were perfect. This one was not only a complete waste of money, but is now effecting corals I already had.

JaimeAdams · Dec 16, 2016

Post in the vendor feedback forum

Reefrookie220 · Dec 16, 2016

JaimeAdams said:
Post in the vendor feedback forum

This +1

Put it in the eye of the public and any company (even the crap ones) and the support starts coming out if the wood work.

Elementalj · Dec 16, 2016

Dan McNertney said:
I'm really getting the most out of my Amazon Prime with this hobby. Also, think that the UPS doesn't like me because he has to carry those heavy boxes of salt to my front door. I know I hate carrying them.

I'm sure my driver hates me as well. Oh well, he's making money. [emoji6]

Elementalj · Dec 16, 2016

eleet said:
As soon as the new guys started showing signs, I dipped and put them in qt. One made a comeback, the rest were total losses. That was a month ago. Now, the ones I already had have it. Makes for a very angry day.

Sorry. [emoji53]

Elementalj · Dec 16, 2016

saltyfilmfolks said:
dang it. think the qt wasnt stable? that was my first thought.
Im trying to work up the courage to get another goni, theyre tough. IMO IME jelly sometimes is just rot.

I've thoughtfully given up on them. It's like a scene from a movie, total suicide.

eleet · Dec 16, 2016

JaimeAdams said:
Post in the vendor feedback forum

Good idea. I may file a claim with PayPal as well. Just incase.

eleet · Dec 16, 2016

Elementalj said:
I've thoughtfully given up on them. It's like a scene from a movie, total suicide.

You know, I have 2 others that I've had for a long time. Doing great. If they catch this and die I'm going to lose my marbles.

Reefrookie220 · Dec 16, 2016

Just saying, in my experience, you should post and allow reasonable time for them to reply before filing the PayPal claim.

Keeps everyone on both ends nice and civil lol

Elementalj · Dec 16, 2016

eleet said:
You know, I have 2 others that I've had for a long time. Doing great. If they catch this and die I'm going to lose my marbles.

I'd start a dip prep. That crap is so [emoji40] and I'm in total agony for you.

eleet · Dec 16, 2016

Reefrookie220 said:
Just saying, in my experience, you should post and allow reasonable time for them to reply before filing the PayPal claim.

Keeps everyone on both ends nice and civil lol

It's been a month since I got any response. I emailed again on Thursday. I was planning on giving until Monday before I did anything. Do you think that's long enough? I hope he gets back to me and we can resolve it.

eleet · Dec 17, 2016

Elementalj said:
I'd start a dip prep. That crap is so [emoji40] and I'm in total agony for you.

Already on it.

Elementalj · Dec 17, 2016

eleet said:
It's been a month since I got any response. I emailed again on Thursday. I was planning on giving until Monday before I did anything. Do you think that's long enough? I hope he gets back to me and we can resolve it.

Um, a month is over. Seriously, a month. Sorry to say that if he were interested in resolution, he'd have contacted you by now.

I'm thinking that since they've performed well as a vendor in the past, that something seriously may be "up". That's probably why you've been this patient. I can commend you on your level of control madam.

Kudos! [emoji122][emoji122][emoji122]

aaron23 · Dec 17, 2016

just being honest but i dont think its aquasd's fault that the corals developed brown jelly. brown jelly can happen for many unknown reasons as well as corals being stung by one another... do you predip corals or just place them in QT?

aaron23 · Dec 17, 2016

and just to add hopefully you dont take this negatively, as an example if i bought some SPS and the next day they showed bone white skeleton thats my problem and no longer the vendor's. there are too many variables at stake with everyones tank being so differently run. look at it in a vendors standpoint anytime a customer kills a coral they expect to be refunded. thats just one way to look at it...

Your corals were alive for almost a week and then developed jelly not saying im against you but cant say its completely their fault if they arrived in good shape.