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I need help on hooked on reef

Please read here before posting. Outside comments are not permitted per R2R's feedback forum policy. This is to allow the buyer and seller to have a streamlined conversation and hopefully come to a mutually satisfactory resolution in a negative transaction. If you would like to contribute your own feedback experience with either the buyer or seller, you may do so by creating your own feedback thread. Only the thread starter and vendor will have posting access. Thank you.
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Aiptaisia anemone

Aiptaisia anemone

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Its probably more than 20 days since i ordered from them and they still havent shipped them yet. Tried to contact the seller but never responded obviously they are tryinh to avoid mee...
Screenshot_20190722-151120_Messenger.jpeg
 
Top Shelf Aquatics
Peace River said:
Have you tried to email or call them?

[email protected]
561-406-2572

Good luck!
Click to expand...
As you can see on my photo i did actually tried to message them, and they did reply when i asked, " is this hooked on reefs " they reply almost immediately saying "yes" but when i reply that i have questions about my order on when will it ship they stop responding.
 
Am i being impatient..? I never contacted them after waiting for 20 days, and when i do emailed them its was a nice email saying thay i still havent received it yet and would love to be updated on why its taking so long, but they never responded anyway
 
Chewy.com
Hooked on reefs refunded me the money, but geez, they dont even said im sorry, like i waited for more than a month for nothing.... i could've gotten it from other seller...
 
Please read here before posting. Outside comments are not permitted per R2R's feedback forum policy. This is to allow the buyer and seller to have a streamlined conversation and hopefully come to a mutually satisfactory resolution in a negative transaction. If you would like to contribute your own feedback experience with either the buyer or seller, you may do so by creating your own feedback thread. Only the thread starter and vendor will have posting access. Thank you.

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